IS Helpline now says your accounts have been properly activated, so could you try accessing Moodle again and let me know if you have any problems.
Tonight, when using Collaborate, bear in mind that the launcher is quite slow, so give it a few minutes to do its thing.
[Some people are having difficulty logging onto Moodle. This has been reported to IS Helpline who are working on it. Assuming it is fixed in time, your first online Collaborate session is here (Click on heading of post if you can’t see the link). Just click on the symbol titled “Welcome and Introduction (AE)” to open the session up, but it won’t allow you in until about 5 minutes before. To prepare for your first time use of Collaborate read this .]